Streamline Your Hotel Operations with Svea Hospitality Systems

The all-in-one platform meticulously engineered in Sweden to enhance guest experiences, maximize revenue streams, and simplify the complexities of modern hotel management.

Our Comprehensive Suite of Solutions

Discover our integrated tools, designed with Scandinavian precision to manage every facet of your hotel operation, driving efficiency and guest satisfaction.

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Property Management (PMS)

Effortlessly centralize reservations from all channels, manage guest check-ins and check-outs with speed, track housekeeping status in real-time, and maintain a clear overview of daily operations. Our intuitive interface minimizes training time and maximizes staff productivity, forming the core of your hotel's efficiency.

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Channel Manager

Eliminate the risk of double bookings and the tedious task of manual updates. Our robust channel manager instantly synchronizes your room rates and availability across hundreds of online travel agencies (OTAs) like Booking.com, Expedia, and regional platforms, ensuring parity and maximizing your online reach.

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Online Booking Engine

Capture more direct, commission-free revenue through your hotel's own website. Our customizable booking engine provides a seamless, mobile-friendly reservation experience for guests, integrates perfectly with your PMS, and supports packages, promotions, and secure payments.

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POS Integration

Streamline guest billing by seamlessly connecting your restaurant, bar, spa, or gift shop point-of-sale (POS) systems directly with guest folios in the PMS. Reduce manual errors, improve charge accuracy, and offer guests the convenience of a single, consolidated bill upon check-out.

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Guest CRM

Cultivate lasting guest relationships and drive repeat business. Our integrated CRM allows you to build detailed guest profiles, track preferences, manage loyalty programs, and execute targeted email marketing campaigns for personalized communication that truly resonates.

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Reporting & Analytics

Transform raw data into actionable intelligence. Access a comprehensive suite of customizable reports covering key performance indicators like occupancy rates, ADR, RevPAR, booking source analysis, guest demographics, and financial summaries to make informed strategic decisions.

Empower Your Hotel with Powerful Features

Svea is packed with functionalities meticulously designed for operational efficiency, sustainable growth, and delivering exceptional guest satisfaction every time.

Real-Time Availability Sync

Say goodbye to the costly errors of overbookings and the wasted hours spent on manual inventory updates. Svea's intelligent channel manager acts as your central command, ensuring every room's availability is instantly and accurately reflected across all connected online travel agencies (OTAs), your website's booking engine, and your front desk system. This seamless, real-time synchronization maximizes your visibility while minimizing operational headaches.

  • Automatic updates across 100+ OTAs.
  • Pooled inventory model for maximum occupancy.
  • Rate parity management tools.
  • Reduced risk of booking errors and guest dissatisfaction.
Interface showing real-time availability sync across multiple channels

Automated Guest Communication

Engage your guests at crucial points in their journey without lifting a finger. Svea's automated communication tools allow you to set up personalized email and SMS workflows. Send welcoming pre-arrival messages with helpful information, provide smooth digital check-in instructions, solicit valuable post-stay feedback, and send targeted promotional offers to encourage repeat visits. This enhances the guest experience and frees up your staff for more personal interactions.

  • Customizable email & SMS templates.
  • Trigger-based automation (booking confirmation, pre-arrival, post-stay).
  • Integration with Guest CRM for personalization.
  • Improved guest engagement and loyalty.
Illustration of automated email communication flow for hotel guests

Intuitive Reporting Dashboard

Navigate the complexities of hotel management with clarity and confidence. Svea's powerful reporting dashboard transforms complex data into easy-to-understand visual insights. Track key performance indicators (KPIs) like Average Daily Rate (ADR), Revenue Per Available Room (RevPAR), occupancy trends, booking sources, guest segmentation, and financial performance. Generate customizable reports to identify opportunities, optimize strategies, and make data-driven decisions that propel your business forward.

  • Visual dashboards with key metrics at a glance.
  • Dozens of standard and customizable reports.
  • Performance tracking by date range, room type, source, etc.
  • Export data easily for further analysis.
Screenshot of the Svea reporting dashboard showing charts and key metrics

Getting Started with Svea is Simple

We ensure a smooth and efficient transition to our platform, supporting you every step of the way.

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Consultation & Demo

It starts with a conversation. We take the time to understand your hotel's unique challenges, operational goals, and existing systems. Based on this, we provide a personalized demonstration showcasing how Svea can specifically address your needs and improve your workflow.

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Setup & Integration

Our experienced implementation specialists guide you through the setup process. This includes configuring the system settings to match your operations, importing existing data where possible, and seamlessly integrating Svea with your essential third-party tools like channel managers, POS systems, or accounting software.

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Training & Go-Live

Empowering your team is key to success. We provide comprehensive, role-specific training sessions, both online and potentially on-site, ensuring your staff feels confident using the platform from day one. We work closely with you to plan a smooth go-live transition, minimizing disruption to your operations.

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Ongoing Support

Our partnership doesn't end at launch. You'll benefit from access to our dedicated Swedish-based customer support team via phone and email. We also provide continuous platform updates, adding new features and enhancements based on industry trends and client feedback, ensuring your system always stays current.

Seamless Integrations

Svea Hospitality Systems connects effortlessly with the tools you already use, creating a unified and efficient ecosystem for your hotel.

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Major OTAs

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Stripe Payments